When patients experience frustrating service levels at their doctor’s office, they may not want to recommend that practice to family and friends. In "Patient Loyalty: How To Turn New Patients into Lifelong Customers", by @CollinCouey in Software Advice, I am quoted on how implementing a few basic principles can lead to increased patient loyalty. Click on the link below to read about the strategies useful for improving patient loyalty.
https://www.softwareadvice.com/resources/patient-loyalty/
